KOSH Institute (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect information such as your name, phone number, email address, course requirements, registration details, payment information, and information submitted through our website, forms, WhatsApp, email, or other communication channels.

2. How We Use Your Information

We use your information to:

• Respond to enquiries and provide support
• Schedule demo classes and training sessions
• Process registrations and payments
• Share course, class, and service-related updates
• Improve our website, courses, and services
• Send promotional communications where permitted

3. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance your experience.

4. Sharing of Information

We do not sell or rent your personal information. Information may be shared with trusted service providers when necessary to provide our services or when required by law.

5. Data Security

We take reasonable measures to protect your information from unauthorised access, misuse, or disclosure. However, no online system can guarantee complete security.

6. Third-Party Links

Our website may contain links to third-party websites or services. KOSH Institute is not responsible for their privacy practices or content.

7. Your Choices

You may request correction or deletion of your personal information where applicable, or opt out of promotional communications.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date.

9. Contact Us

By accessing the KOSH Institute website or enrolling in our courses, you agree to these Terms & Conditions.

1. Our Services

KOSH Institute provides training programmes including Spoken English, IELTS, PTE, OET, Interview Skills, and other language and communication courses. Course details, fees, schedules, and availability may change from time to time.

2. Enrolment & Payments

Students must provide accurate information during registration and complete applicable payments within the agreed timeframe. Course fees and payment terms will be communicated before enrolment.

3. Demo Classes

Free or promotional demo classes may be offered subject to availability. A demo does not guarantee enrolment or any specific result.

4. Refund & Cancellation

Refunds, cancellations, transfers, and rescheduling are subject to the applicable policy communicated at the time of enrolment. Certain promotional or discounted payments may be non-refundable where clearly stated.

5. Classes

Class schedules, trainers, batches, venues, and delivery formats may be changed when reasonably required. Students are expected to attend classes as scheduled.

6. Results

KOSH Institute provides training and guidance but does not guarantee any particular IELTS, PTE, OET, academic, employment, visa, immigration, or other outcome.

7. Course Material

All notes, videos, presentations, worksheets, recordings, website content, logos, and other materials are the intellectual property of KOSH Institute and must not be copied, sold, reproduced, or distributed without permission.

8. Student Conduct

Students must maintain respectful and professional behaviour. KOSH Institute may restrict or terminate access in cases of serious misconduct, misuse, harassment, fraud, or unauthorised sharing of course content.

9. Website Use

You agree not to misuse the website, attempt unauthorised access, introduce harmful software, or copy website content without permission.

10. Changes & Governing Law

KOSH Institute may update these Terms when required. These Terms are governed by the applicable laws of India.

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